Dear eBay,
I hope this email finds you well. I am writing to express my deep concern and frustration regarding my recent order, which, to my dismay, I have not received despite the considerable amount of time that has passed since the expected delivery date.
Order Number: [ 09-10612-84406 ] Order Date: [ October 2nd 2023]
I placed the order on [October 2nd 2023], and the estimated delivery date was [October 21st 2023]. Unfortunately, as of today, [January 14th 2024], I have yet to receive the items. This delay has caused a significant inconvenience, and I am reaching out to seek urgent assistance in resolving this matter.
I have already checked the tracking information provided, and there have been no updates. This lack of information is disconcerting, and I am left in the dark about the whereabouts of my order.
Given the extended delay and the lack of transparency regarding the status of my shipment, I kindly request a thorough investigation into this matter. Please provide me with updated information on the current status of my order and the steps being taken to expedite its delivery.
I understand that unforeseen circumstances may arise in the shipping process, but the lack of communication and the extended delay are unacceptable. As a loyal customer, I expect a higher level of service, and I trust that you will address this issue promptly.
If the delay persists, I would appreciate information on the available options for resolution, including the possibility of a refund or expedited shipping at no additional cost.
I value your products and services, and I hope we can resolve this matter amicably and promptly. I look forward to your urgent response and a satisfactory resolution to this issue.
Thank you for taking the time to look into this matter.
Sincerely,
Abbas Qurashi Mohammed
Muhammad.Qureshi@hlag.com
