Dear Buyer,
Thank you for your business. We have received your payment. However, we
have been having a lot of problems with losses due to fraud payments, and
unfortunately we have been compelled to make a policy of not shipping
immediately for buyers with a feedback rating of zero. We will ship your
item after a period of 4 to 5 business days. We apologize for any
inconvenience. Please let us know if we can help any further.
Most items within the UK are shipped with CityLink. Some are shipped by
Parceline. For buyers outside the UK, your item will be shipped by UPS
and should be received within 5-10 business days after posted. If you do
not receive your item within this time frame, please let us know as we are
happy to help you. Please allow up to 24 hours for tracking information
to be updated. When contacting us, please give us your ebay ID and item
number so we may access the purchase records. Thank you again for your
purchase and for your patience if there are any unexpected delays.
If you are satisfied with the transaction, could you please leave good
feedback for me? While we fully expect you to be very satisfied with your
item, occasionally some items do not meet your expectations due to
circumstances beyond our control. If this is the case you can either email
us (we will do our best to respond within 48 hours) or you can contact us
at +44 (0) 1158 226 152 during hours of 11am-6pm US EST Monday-Friday.