HelloSince August 14 this year, I’ve been dealing with the problem of an incomplete order I received from a seller in the USA. I tried to resolve the dispute on eBay, but later I opened another one in PayPal and eBay canceled it for me there. Anyway, I’m trying through PayPal to get at least part of a refund for the incomplete order. There were supposed to be 3 packages, but only 2 arrived... I have all the tracking numbers. The one that didn’t arrive has the status "label created, not shipped"....

What reason did you give for opening the dispute on EBay? I’m guessing “item not received” since eBay didn’t rule in your favor. It’s always better to open and continue the dispute on EBay because eBay has persuasive arguments against the seller, such as freezing the funds or lowering their ranking.Paypal, at present, unlike back when it handled eBay’s finances, can’t do much to defend the buyer.All that’s left is to initiate a chargeback through the card. As the reason, it seems to me, it’s bes...

Incomplete order, no contact with the seller and failed PayPal transactions | For Buyers

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Incomplete order, no contact with the seller and failed PayPal transactions | For Buyers | eBay Poland