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    Shipping and payments

    Created May 10, 2026

    0 members

    32 discussions

    Talk with other users about payments and shipping.

    Shipping and payments
                       
                                       
    • Dyskusja
      naohia

      naohia

      279View listings
      Depositing euros into PayPal without currency conversion, is it possible?

      Probably it’s been asked before, but I can’t find a similar topic. I have an euro account at mBank, I set Euro as the primary currency in PayPal, I make a transfer in euro to PayPal, and it automatically converts it to złoty, at its own exchange rates. So I wanted to pay for purchases on eBay at fair exchange rates, but now I’ll pay twice for currency conversion, from Euro to PLN and then again from PLN to Euro. Is there any way to deposit euro and receive euro? Or is there a way to pay without currency conversion +4% compared to the market rate.  Please reply, or send a link to a similar topic, thank you. 

      7 months agolast reply 6 months ago
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    • Pytanie
      • Shipping and paymentsChevronRightIcon
                       
      VAT refund.

      Good morning.   A few days ago I received a package from the USA. I paid VAT already on eBay, but the postal service charged me for it a second time. I can’t get in touch with eBay support (for some reason unknown to me, the email doesn’t go through despite the request to send a confirmation by email, which I assume means that eBay also isn’t receiving my message). What should I do in this situation? VAT was collected twice.

      senines
      senines
      Posted 10 months ago • Last reply 10 months ago
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    • Dyskusja
      logan-1980

      logan-1980

      1View listings
      Where do I enter bank account details??

      Hello, I have been registered on ebay.pl for a few years already, but only now do I want to start selling.. I would like to link my bank account, but I can't find such an option anywhere. In the account settings there is only a payment option where I can link my payment card. Ultimately I would like to sell worldwide, so I understand that in the end I need to list my offers on ebay.com ?? Thanks for your help

      2 years agolast reply 11 months ago
      10
               
    • Dyskusja
      synthwaver

      synthwaver

      4View listings
      How do I set shipping only to the European Union and different shipping costs for different countries?

      Hi.   I wanted to list a few offers here on eBay. I got around to it today, but I noticed two things. I don’t have the option to set shipping only to the European Union (I want to ship only to EU countries). And I don’t know how to set different shipping costs for different EU countries. Does anyone know how this can be set up? I tried listing it on a computer.   Thanks in advance for a quick reply and explanation 🙂  

      1 year ago
      0
               
    • Dyskusja
      bejac-k0

      bejac-k0

      0View listings
      Account verification and inability to withdraw funds from sales

      In 2024 I probably opened an eBay account and, of course, a bank account, and all the details haven’t changed... I made a sale and then I couldn’t verify the SEPA bank account. I’ll note that the account had already been verified when I set up selling. At this point I’ve already sent my ID several times and uploaded a bank statement, which must weigh the right amount because if it’s too light the system won’t let it through 😀 . I can’t withdraw the money because it’s blocked... and my question is whether anyone has gotten money back from eBay like this and whether with every, let’s say, occasional sale I have to go through the whole cycle again? I read similar posts but they weren’t very encouraging. Maybe someone can help and explain what to do???

      1 year ago
      0
               
    • Dyskusja
      vidadorama98

      vidadorama98

      1View listings
      I can't update my SEPA bank account details

      "We can't verify some of the information you provided. To help us resume the verification process and avoid further restrictions, update your account information by Apr 23, 2024." I recently sold an item on eBay, but I can't do anything with the funds because my account information is outdated, and when I try to update it eBay shows the message above. It's driving me crazy, I've tried talking to support, I've tried using different bank accounts, and nothing works. Please help.

      2 years agolast reply 1 year ago
      3
               
    • Pytanie
      • Shipping and paymentsChevronRightIcon
                       
      PayPal account top-up - problem and warning - as a cautionary tale

      Hello   I want to share with you a situation that happened to me On April 15, 2025, I topped up my PayPal (as always) from the linked account with an amount of 200 PLN To this day I still don't have that money in my PayPal account (but the next transfer for 50 PLN already arrived) PayPal claims there is no such transaction, and on April 14-15, 2025, as they themselves stated, they had an outage. The account linked to PayPal is Santander.   So I called Santander to get clarification, and since PayPal has accounts at Santander, it was an internal transfer. As Santander stated, the transfer left them, and what's more, they can see that it arrived and is on the PayPal account, but it has not been approved by them. PayPal asked me to send all documents, meaning statements and the whole transaction. They received all the documents. However, they stated that they can't see this top-up, and in their message to me they said it's not their fault, that they can't see this transfer and can't find it, and that I should contact my bank and sort it out. PATHOLOGY = PAYPAL How can someone be such a **bleep** as to state the above? My hands are falling off and I'm still fighting this sick PayPal. Treat this as a warning  

      neo728i
      neo728i
      Posted 1 year ago • Last reply 1 year ago
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    • Dyskusja
      rd1_ct

      rd1_ct

      127View listings
      selling abroad and immediate payout to my Polish account - why?

      hi, I sold something abroad and the buyer paid for it. I’d like to know why the money (300 euros) was converted and sent to my Polish bank account instead of staying on the account (I just don’t know which one, eBay? PayPal?), because I’ll probably buy something abroad soon and lose money again on currency conversion when I want to pay for the purchase. How do I make sure the money isn’t sent to my Polish bank account but instead waits in some account so I can use it in buying/selling transactions without having to lose money on currency conversion every time?

      1 year agolast reply 1 year ago
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    • Dyskusja
      karolinard

      karolinard

      View listings
      How do I withdraw money from my eBay account?

      Please help. I sell on eBay very occasionally; until now payments were going directly to my PayPal, but because of changes I had to add my bank account and now the payment didn’t go to PayPal but to my eBay account. And how do I withdraw it now? I shipped the parcel; it has already reached the recipient.  When I go step by step - selling->payments->transactions-> available :  I get the info:   This order is completed and we have made the funds available for withdrawal.  So where exactly are these funds available for withdrawal?  In the “withdrawals” and “processing” tabs I have nothing.  I have withdrawals set to daily. The funds for withdrawal were made available on 2.10. Do I need to click something or will it automatically go to my bank account? If so, how many days do you wait for such a transfer?       

      4 years agolast reply 1 year ago
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    • Dyskusja
      du4281

      du4281

      0View listings
      Problem with sending

      Good evening I need some advice. So, I bought an item, but the seller contacted me asking me to provide additional shipping details, because something is missing. I’m from Poland, and he’s from abroad. Here is the message. Your shipping address information Province/State: PL is incomplete Please tell me your full name (province/state). City: ********* Which province or state does it belong to. Please tell me the full name of the province or state as soon as possible.   What shipping details do I still need to provide, because I’m not really sure. Usually what I entered when buying international shipments was enough.   Please help  

      1 year agolast reply 1 year ago
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    • Dyskusja
      timgraysonps

      timgraysonps

      704View listings
      U.S. customs office - have there been any changes?

      Has something changed at U.S. Customs? For years I sent several hundred priority registered letters to the USA, and all of them arrived fairly smoothly; once they were accepted by Customs, they would leave there after 1-3 days.   Since mid-January, I already have two packages there that still show the status that they left Customs on January 21.   The 3rd package got there on February 5 and still has the status "at customs"   so far everything has been going smoothly, does anyone know what might be the cause of this situation, which wasn't there before?

      1 year ago
      0
               
    • Dyskusja
      wilyera

      wilyera

      0View listings
      Shipment to the USA customs declaration

      Hello Today I sent a package to the USA sold on eBay for the first time. It wasn’t a big item, it weighed just under a kg because it was a blouse. The lady at the post office advised sending it as a priority registered letter. I asked about a customs declaration and she said it wasn’t needed. I trusted her, but now I’m reading on various forums that it is needed after all. So how is it really? And do you get this declaration in the form of a label or is it attached inside the package? If my package doesn’t have it, what will happen to it? Will it be turned back while still in Poland?

      12 years agolast reply 1 year ago
      1