How can issues with Support be escalated?
For a year now, I’ve been exchanging emails with eBay asking when they’ll close the refund procedure for VAT charged twice, and for a year I’ve been hearing the same excuses about technical or procedural problems. Then nobody ever gets back to me with information about what happened to the claim. Customer support in India focuses solely on brushing people off, and eBay may not even know there is a problem.
Is there any way to escalate this higher or contact these people’s supervisors?
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