Return of defective car parts
Hello.
In April 2024 I bought shock absorbers for a car on eBay.
After two months it turned out that they were damaged and need to be replaced.
Since August 1, 2024 I have been contacting the seller, but there has been no response to the messages I sent.
From the eBay portal I receive information that I should contact the seller.
What can I do to get the complaint claim for the purchased shock absorbers resolved.
1 comment
guangxi_hone
·1 year agoToo late for eBay to intervene unless you bought a warranty from eBay during the purchase. That leaves the seller. Does the seller offer a warranty on the auction?
Check whether the shock absorber manufacturer provides a warranty.
if you paid by card, ask whether you can count on them.
if by Paypal, then it may be too late because, if I'm not mistaken, PayPal gives 180 days to possibly dispute the transaction