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New: Upload energy labels and product information sheets in PDF format
Summary: seller_news_team informs sellers in the European Union and the UK about the obligation to include energy labels and product information for energy-related items such as electrical appliances, light sources, smartphones, tablets, and tires. Sellers can now upload these documents as PDFs or images when creating or editing listings. They must ensure compliance by checking all existing listings and contacting third-party vendors if needed. Missing information may lead to listings being hidden or unavailable for purchase. More details are available on the European Commission's website and the eBay Help page.
If you sell qualifying energy-related products in the European Union or the United Kingdom, you are required to add energy labels and product information in your listings. This includes products such as electrical appliances, light sources, smartphones and tablets, and tires. Providing this information helps buyers make informed purchasing decisions and ensures your listings comply with regulations.
Now, when creating or editing listings covered by this requirement, you can upload the energy label and product information sheet as PDF documents or images in the Item disclosures section. Previously, these documents could only be uploaded as images.
What you need to do
Upload the energy label and product information sheet in PDF format or as an image.
Make sure the PDF files are no larger than 10 MB.
Check all listings Good 'Til Cancelled to make sure they include the required energy label information. Older listings may need to be updated to stay compliant.
Add the correct energy efficiency information for products covered by this requirement.
If you manage listings through a third-party provider, contact the company directly to find out how to upload the energy label and product information sheet as a PDF or image.
Please note that these rules may also apply to refurbished and used products. You can find more detailed information on the European Commission website.
Sharing complete and accurate energy efficiency information helps buyers make informed purchasing decisions. Listings that are missing this required information may be hidden from buyers or unavailable for purchase.
For more information, go to our Help page.
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