How do I file a complaint about eBay customer service? IMPORTANT!
Summary: The discussion seeks advice on how to file a complaint against eBay's customer service.
Hello, I have a question as in the subject. I mean how to get contact details for someone responsible (a supervisor) for the staff. Of course, sending an online inquiry to support is not an option because I won't reach the right people. I'm already tired of repeatedly writing about small, simple, and obvious matters, for which I get some completely off-topic (copied-and-pasted standard) replies. NOTHING can be resolved through this support office. A complete disregard for the issues reported. The only thing they do is paste polite canned responses as the answer to everything. They must send and tick off some reply because that's how the system works. But that's not the point. Why would eBay need such a burden?
majesrze_0
·10 months agoHello, I have been writing on eBay for a month because I returned the product, a washing machine and a dryer, and I was supposed to get a refund, but I haven't received it yet, I can't apologize and no one is replying to me.
majesrze_0
·10 months agoMaybe someone will reply to my messages because if not, I will really handle it in court otherwise
pat-463619
·1 year agoThis customer support is drones from a call center somewhere in India. I have a problem with a payout of 140f from sales. All contact ends with stupid advice or they run away from the conversation.
retro_world_77
·2 years agoI was scammed by a buyer from Italy. The guy bought the item for 441 Euros and sent me back old shoes. Brazen, rude fraud. eBay, of course, sided with him. I had to give him back 441 Euros. I filed an appeal with my VISA payment provider because eBay was completely ignoring me, and because of that move eBay blocked the 441 Euro amount again. That is outright theft by eBay! Without any basis whatsoever. I have no idea what this is about, how they can charge the same fee twice.
QUESTION: What is eBay's address, where can I send a lawsuit? I’m hoping to resolve this amicably, but correct me if I’m wrong that I’ll get anything done.
HAS ANYONE BEEN IGNORED AND SCAMMED AS SHAMEFULLY AS I WAS?
eBay constantly protects scammers. They swap items, send back completely different ones. eBay doesn't react to ANYTHING. They don't care that the parcel that was sent had a different weight than the parcel returned by the scammer. What's more, the scammer relisted my item, which he stole from me, on eBay again !!!!!!!!! Of course eBay does NOTHING about it !!!!!!!!! The report item option doesn't work because an error pops up. Only law enforcement can do it. Case reported to the police.