Damaged goods - refusal to refund funds.
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I bought rather expensive glass speaker stands, with shipping from England to Poland. The item arrived damaged, I took photos and reported the issue to the seller and eBay. I requested a return. After 5 days I received a refusal of a refund for this purchase. I feel cheated by eBay and the seller, I have neither the item nor the money for this purchase. How do I resolve this matter further. Buyer protection is some kind of joke!!
1 comment
guangxi_hone
·1 year agodid you open a dispute on eBay, stating the reason that the item was not as described?
besides, it's too late because a dispute can only be opened once.
All that's left is to file a complaint with PayPal or with the card you paid with.