Problem with account verification
Summary: freshubelectronic started a thread about an account verification issue, but neither they nor thedeynes elaborated on it. In both posts, no specific information or details about the issue itself were provided.
Good day,
I don’t have the strength anymore. This is some kind of paranoia. Please help if anyone knows how to deal with this.
Well, I’ve been a user of this platform for many years. Recently I received information to verify my bank account. The same one that I’ve been receiving transfers to all these years. You have to upload a bank statement there.
NOTHING HELPS. Every time after a day or two it writes:
"We couldn’t verify this bank account. Enter a different bank account or choose one of the alternative options to complete bank account verification and continue receiving payouts"
And on and on. Unfortunately, I don’t have another bank. The statements I’m sending are original. I’ve written to eBay support several times already. I don’t know who is replying there. It looks like some chatbot that gives me some stupid suggestions every time. One time the problem is that there’s no address, so I send a statement with the address; then it’s that there can’t be any transactions, so I black out the transactions and that’s wrong too. Today I got the same message again. The worst part is that I have money available to withdraw and this eBay isn’t paying it out to me because of this. Another thing is that I’ve run out of options to generate a statement and I don’t know which one I could send now because I’ve already sent all the variants and they’re all wrong.
I don’t know who to turn to. Maybe there’s some hotline where you can talk to a person and explain it. Talking about this problem through the portal is like talking to an idiot. Nothing gets through.
thedeynes
·1 year agoI have exactly the same situation, I don’t know what to do