No tracking on the Polish Post website - package from the USA
Summary: In the discussion, participants discuss the inability to track a Polish Post shipment that comes from the USA. The conversation focuses on the problems related to the lack of up-to-date information about the shipment’s status.
The package is coming from the USA; it’s a registered parcel with a tracking number. I’ve ordered this exact type of shipment more than once, and it lets you track it from the moment it’s sent in the States until it’s delivered in Poland. It’s the equivalent of our EMS/Pocztex, and that’s how it’s treated later in Poland too.
However, right now the PP system doesn’t see this shipment at all. On the local US postal service website everything is there up until the package leaves the States, and then the status stops; there’s nothing on the PP website.
I once saw a phone number somewhere where you could get some information about international shipments, but now I can’t find it at all... I’d like to find out whether the package has already arrived in Poland or is still somewhere on the way, because I know the American tracking system has delays in updating once the package leaves the States. Usually then I switched to tracking on the PP website, and now, well, there’s nothing there...
Does anyone know where I can find out more?
wedding_ring_on_right_thumb
·11 years agofor sure it is a registered shipment, it is simply not possible, because the post in the USA and in Poland are connected via IPS (International Postal System)
here you have two tracking sites trackitonline.ru and 17track.net
phone number to the sorting facility in Warsaw but only for letters, not parcels 225481356
karolinard
OP11 years agoThe package has tracking for tracking, and that tracking has always worked both on the USPS and PP websites. Within the States, more detailed info was on the American USPS site, and then tracking on the PP site worked faster once the package had already reached PL. Maybe I phrased the part about registering it wrong, but basically this type of shipment could always be tracked and there were never any problems with it, and now PP doesn’t see this package at all.
It’s a package - a large one, so the letter sorting facility won’t help me much.
On trackonline and 17track the information is the same as on the USPS site.
wedding_ring_on_right_thumb
·11 years agoI checked, there's an IPS system outage, I also have information from WER Warsaw, which is why no shipments are being registered
Not a single one of my shipments has been registered in the destination country; this has been going on for about a few days, and I sent several dozen of them
Call them at the number I gave you, maybe they'll find it in their system, they work 24/7 and answer calls at any time of day or night
jacekm30
·1 year agoThank you for this information about the outage. I'm waiting for 2 packages from the UK and theoretically they've already left England too, but they're still not in the PP system. So far, that tracking code was always on the PP website almost immediately, and now there's information that they don't have my package (and what are you going to do about it?). But from what I'm reading here, these packages are still on their way as usual. That's reassuring, thank you.
jacekm30
·1 year agoSomething prompted me and I checked here once again... I see that I replied to a 10-year-old message 🙂 Sorry