The buyer did not return the goods and there is no contact with them
Summary: xjazzchilix reports a problem with a buyer who did not return the item and is not responding to attempts to contact them.
A certain lady bid on my item over a month ago. I sent the item right away, but after two days the buyer opened a dispute because the packaging was torn. I asked for photos and indeed the plastic was a bit ripped; the lady accused me of cheating people, etc. I apologized for the situation (even though I didn’t feel at fault) and agreed to the return of the item. On 31.10 I sent back the amount due and since then the buyer has been blatantly ignoring me, she even put my item up for auction on her own account, having previously taped over the torn plastic (what a “new” item!). I contacted eBay, and of course it’s my fault that I sent the money before I received the item or a shipping label. I wanted to do the right thing, I care about good ratings, and I’m shocked that eBay is washing its hands of it. I don’t know what I should do now; the buyer has my item, the money, and as if nothing had happened she’s listing my item in her auction with a threefold markup.
Should I report this to the police? Or will the police also tell me it’s my fault?
